The Operator’s Blog · Behind The Crypto

What Your Antminer Is Trying to Tell You

Many machine problems show up in the logs well before the hashrate drops to zero.

By Aviran Vargas · · Updated · 5 min read · Operations

Quick Reference

Temperature fault
One machine: often a fan, heatsink, or thermal interface. A whole row at once: may indicate a site airflow factor such as recirculation
Temp sensor error
The chain is disabled; the board may be fine apart from a low cost sensor
Fan lost
A fan signal dropped or RPM fell too low; fans are consumables and are generally outside warranty
Missing chips
Partial chip count; across many boards, environmental factors are one possibility
Power fault
Input voltage out of range; clusters may indicate an upstream electrical factor
Zero hashrate, all green
Often a network or pool problem; pool side monitoring can reveal it
Network equipment at a bitcoin mining facility
Network equipment at a mining facility. Zero hashrate with every light green is often a network or pool problem.

The Machine Keeps a Diary

Every Antminer writes a running log of what it sees: board temperatures, fan speeds, chip counts, voltages, network status. Many owners do not look at it until something breaks. Machines often show warning signs before they fail, sometimes for weeks. Here are the most common messages, in plain English.

The Common Errors, Translated

  • Temperature faults. The firmware shuts a machine down when a board sensor passes its limit. When one machine overheats, the cause is often local to that machine: a failed fan, a clogged heatsink, or dried thermal interface material. When a whole row overheats at the same hour each afternoon, that pattern can indicate a site level factor, such as hot air finding its way back to the intakes, although other explanations are possible. Airflow design is covered in Hot Aisle Cold Aisle Containment.
  • Temp sensor failures. Hashboards carry temperature sensors, and when the controller cannot read one it will typically disable the whole chain rather than run without that data. A board that hashes but reports sensor errors may need only a sensor repair. A disabled chain can look like a dead board on a spreadsheet when the actual fault may be a $10 sensor.
  • Fan lost. The controller expects each fan to report its speed. When the signal drops or RPM falls below threshold, the machine alarms or stops to protect itself. Fans are among the most frequently replaced parts, and many operators treat them as consumables. Manufacturer warranties generally exclude fans.
  • Missing chips. A healthy hashboard reports its full chip count. When the log shows a partial count, the board has lost contact with some of its chips. Causes range from a bad solder joint to heat damage, corrosion, or manufacturing defects. Creeping chip loss across many boards can indicate an environmental factor, such as dust, humidity, or corrosion, while single random boards tend to reflect ordinary attrition.
  • Power faults. Input voltage out of range can point to the power supply or to the electrical system upstream. PSUs fail on their own, and a cluster of PSU failures after a storm or on one PDU may indicate an upstream factor. More in Mining Electrical Basics.
  • Zero hashrate with everything green. This is often a network or pool issue: DNS failures, blocked ports, a dead switch, or a mistyped pool address. The machine may be healthy and hashing with nowhere to send its work. Monitoring hashrate at the pool as well as at the machine is a common way to spot it.

Common Practices at Sites

Errors happen at every mining site. How operators track and respond to them varies with fleet size, staffing, and contract terms. Common practices include:

  • Ticketing. Many operators log alarms with the machine, serial number, error, action taken, part replaced, technician, and date. That history can show repeat failures on the same unit.
  • Pattern review. Rebooting a machine clears the error but does not explain it. When many machines in one row throw the same error, operators often look for a shared cause such as airflow, power, or network.
  • Spare parts. Fans, PSUs, and control boards are commonly stocked on site, since a machine waiting on a low cost part loses hashrate while it waits.
  • Log retention. Machine logs can be overwritten or wiped by reboots and reflashes. Some operators export and archive logs on a schedule so the history is available later.

In short

ASICs often report problems in advance through their logs. Those logs, along with ticket history and failure patterns, describe how a fleet behaved over time.

Machine logs and failure patterns are among the records reviewed when questions arise about hosted hardware. For more, see the ASIC hosting expert witness page.

Common Questions

What does “fan lost” mean on an Antminer?

The control board is not getting a speed signal from a fan, or the fan’s RPM fell below the threshold, so the machine alarms or stops to protect itself. Replacing the fan usually resolves it. Fans wear out over time and are generally excluded from manufacturer warranty.

Why does an Antminer keep shutting down from high temperature?

When one machine overheats, common causes are its fans, heatsinks, or thermal interface. When a whole row overheats at the same time each afternoon, a site level airflow factor, such as hot exhaust reaching the intakes, is one possible explanation.

What does missing chips mean on an Antminer hashboard?

The board is reporting fewer chips than expected, which means it has lost contact with some of them. Possible causes include bad solder joints, heat damage, corrosion, and manufacturing defects. Chip loss across many boards at once can indicate an environmental factor.

Why is an Antminer showing zero hashrate when everything looks normal?

It is often a network or pool problem, such as a DNS failure, a blocked port, a dead switch, or a mistyped pool address. Monitoring hashrate at the pool as well as at the machine can reveal it.

This post is general commentary on mining site operations, not legal advice. Nothing here states an opinion on any standard of care or on any party's conduct.

Sources: Bitmain's 19 series troubleshooting guide

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